Airgoods

Accepting and fulfilling an order

Managing orders you can’t fulfill

Can I edit a retailer’s order?

How am I notified of new orders?

Do retailers see shipping costs upfront?

What if a retailer reports my products missing or damaged?

How Fulfillment Works with the Shopify Integration

Can a retailer cancel their order?

Switch a refund to a replacement (and vice versa) on order claims

How can I report damages with a carrier for a label purchased on Airgoods?

Step-by-step guide for how sellers fulfill and ship orders on AirGoods.

AirGoods does not manage fulfillment. Sellers are responsible for shipping and carrier claims.

Shipping an order (Seller Guide)

How to resolve errors when creating shipping labels in Airgoods?

Set up shipping, manage orders, and handle fulfillment issues.

Shipping & Fulfillment

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