Shipping & Fulfillment
Set up shipping, manage orders, and handle fulfillment issues.
11 articles
Accepting and fulfilling an order
Managing orders you can’t fulfill
Can I edit a retailer’s order?
How am I notified of new orders?
Do retailers see shipping costs upfront?
What if a retailer reports my products missing or damaged?
How Fulfillment Works with the Shopify Integration
Can a retailer cancel their order?
Switch a refund to a replacement (and vice versa) on order claims
How can I report damages with a carrier for a label purchased on Airgoods?
Shipping an order (Seller Guide)Step-by-step guide for how sellers fulfill and ship orders on AirGoods.
AirGoods does not manage fulfillment. Sellers are responsible for shipping and carrier claims.