How can I fulfill an order in Airgoods, and what are the steps for managing shipping costs?
Airgoods provides two convenient options for fulfilling orders, each with specific steps for managing shipping costs. Below is a detailed guide to help you navigate the process.
Overview of Order Fulfillment Options
When fulfilling an order in Airgoods, you can choose between:
Using Airgoods' Shipping Label Service: Purchase a shipping label directly through Airgoods.
Using an External Carrier: Ship the order using a carrier of your choice (e.g., UPS, FedEx, USPS).
Both options ensure that shipping costs are handled appropriately, either charged to the buyer or reimbursed to you.
Steps for Using Airgoods' Shipping Label Service
Log in to your Airgoods account and navigate to the order you wish to fulfill.
Click on the Fulfill button.
Select Create Shipping Label.
Enter the package weight and dimensions.
Review and select the shipping rate provided.
Purchase the shipping label.
The shipping cost will be reimbursed based on your shipping settings. For example:
If your shipping is set to “Added after shipped,” the exact shipping cost will be added to your payout.
If you use a fixed shipping cost per case, that fixed amount will be added to your payout instead.
Steps for Using External Carriers
Purchase a shipping label from your preferred carrier (e.g., UPS, FedEx, USPS or through Shopify).
After purchasing the label, log in to your Airgoods account and navigate to the order.
Manually add the tracking number provided by the carrier.
Enter the shipping cost in the order details. This ensures that the shipping cost is recorded and depending on your shipping setup, you will be reimbursed for shipping during the payout process.
Important Notes on Shipping Cost Reimbursement
When using Airgoods' shipping label service, the shipping cost is automatically charged to the buyer, so you do not need to pay upfront.
If you use an external carrier, ensure that both the tracking number and shipping cost are accurately recorded in Airgoods. This step is crucial for proper reimbursement during your payout.
By following these steps, you can efficiently fulfill orders and manage shipping costs within Airgoods.