Need to make a change to an order you received on Airgoods? You can edit your orders while they are still in Pending status by clicking the “Edit Order” button on your order page.
You will then have the ability to make the following edits to the order:
Remove products
Change quantities
Add products
Changes will be reflected immediately for both you and the buyer.
If you are integrated with an external platform (e.g. Shopify, WooCommerce, or ShipStation), editing an accepted order will delete the imported order on that platform and reimport it with the updated quantities and items.
If your order has already been Accepted, you won’t be able to edit it directly. Please reach out to our support human agent and our team will be happy to help with any updates.