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What is the process and timeline for onboarding and launching a brand on Airgoods?

What is the process and timeline for onboarding and launching a brand on Airgoods?

Airgoods provides a streamlined onboarding process for brands to set up their storefronts and launch their products. Below is a comprehensive guide to the steps, timelines, and key considerations for onboarding and launching your brand on Airgoods.

Overview of the Onboarding Process

The onboarding process on Airgoods involves creating an account, setting up your brand profile, uploading products, and submitting a launch request. Once the setup is complete, Airgoods reviews your application to ensure everything is ready for launch.

Steps for Onboarding

  1. Create an Account: Sign up on the supplier side of the Airgoods platform using a separate email. This will grant you access to the onboarding flow.

  2. Complete the Onboarding Flow: - Set up your brand profile. - Add your products, including images, descriptions, and pricing. - Configure shipping rates and connect your payment method.

  3. Submit a Launch Request: Once your storefront is ready, submit a request for review. The Airgoods team will review your product images, pricing, shipping settings, and overall configuration to ensure everything is correct before approval.

Timelines for Brand/Storefront Review

  • Review Duration: The brand and storefront review typically takes 1–3 business days, depending on the volume of requests. If additional information is needed, the review team will contact you directly.

  • Post-Review Notification: You will receive an email notification once your storefront is approved and ready to go live. Be sure to check your spam folder if you don’t see the email.

Post-Review Actions and Notifications

  • Going Live: After approval, your brand page typically goes live within 1–2 business days. A confirmation email will be sent to notify you when your page is live.

  • Direct Links: You can share your Airgoods page link with retailers even before the review process is complete.

FAQs on Common Onboarding Scenarios

  • What happens during the review? The Airgoods team reviews your product images, pricing, shipping settings, and overall configuration to ensure everything is correct before your brand goes live.

  • What if additional information is needed? If the review team requires more details about your brand or products, they will reach out to you directly.

By following these steps and understanding the timelines, you can efficiently onboard and launch your brand on Airgoods.

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