If you’re a seller connected to Airgoods through the legacy Shopify Market Sync integration, here’s where reimbursement of the monthly Market Sync fee stands and what to do next.
Does Airgoods reimburse the Market Sync fee?
No, not going forward. Airgoods no longer reimburses the monthly Shopify Market Sync fee, and reimbursements for Market Sync won’t be issued going forward.
Why it changed. Airgoods is discontinuing Market Sync fee reimbursements because the new Shopify integration has been introduced.
If you’re still being charged
The Market Sync fee is billed through Shopify, not Airgoods, so the charge appears on your Shopify bill and is managed in your Shopify account.
If you think a reimbursement is missing, email [email protected] with the months in question and the team will review your account.
Moving to the Airgoods Shopify integration
The Airgoods Shopify integration is completely free of charge. If you’re still on Market Sync, connecting it is the recommended next step.
In your seller account, click Integrations in the left sidebar, then open Shopify.
Follow the Airgoods Shopify Integration Guide to create the Shopify app, connect your store and link your products.
Tip: If you’d rather not set this up alone, email [email protected] and the team will walk you through it.
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