How Does Airgoods Handle Product Quantities in Shopify Integration?
Airgoods' Shopify integration offers flexible options for managing product quantities, ensuring accurate inventory synchronization between the two platforms. This article explains the two sync modes available, how they work, and common issues users may encounter.
Overview of Sync Modes
Airgoods provides two distinct sync modes for handling product quantities in Shopify:
1. Cases Mode
In this mode, Shopify imports the number of cases ordered as the line item quantity. For example:
If a retailer orders 2 cases of a 24-pack SKU (1 pack per case), Shopify will display a quantity of 2 for the linked 24-pack SKU.
2. Individual Units Mode
This mode uses the Airgoods Case Size as a multiplier to determine the quantity of the linked SKU. Examples include:
If a case contains 4 six-packs and the retailer orders 2 cases, Shopify will import a quantity of 8 for the linked six-pack SKU (2 cases × Case Size 4 = 8).
If a case contains 1 twenty-four-pack and the retailer orders 2 cases, Shopify will import a quantity of 2 for the linked 24-pack SKU (2 cases × Case Size 1 = 2).
Common Issues and Troubleshooting
Sample Orders Importing as Full Cases
A common issue occurs when full-size case pack listings are marked as available for sampling. If a retailer selects these for a sample, the system imports the product into Shopify as the case quantity rather than as individual units. To avoid this, ensure that sample listings are configured separately from full-size case packs.
Key Takeaways
Airgoods offers two sync modes: Cases Mode and Individual Units Mode, each with distinct behaviors for inventory synchronization.
Proper configuration of sample listings can prevent issues like importing full cases instead of individual units.
By understanding these sync modes and addressing common configuration issues, you can ensure seamless inventory management between Airgoods and Shopify.