Skip to main content

Airgoods x Shopify Integration Guide

Updated over 3 weeks ago

Overview

To connect your Airgoods orders to your Shopify account, we have partnered with a third party application called Market Sync. Below, you’ll find a video guide and a step-by-step guide to set up and manage the integration, as well as frequently asked questions about how the integration works.
​

If you’d like help setting up the integration, find a time that works for you here. If you have any questions, reach out to our live support chat on airgoods.com, or email [email protected]

Video Guide

IMPORTANT NOTE: Marketplace Connect was renamed to Market Sync. Everything else in the video is the same
​

Timestamps:

  • 0:00 → 1:20: Ensuring SKUs are the same

  • 1:21 → 2:40: Third party app installation

  • 2:41 → 4:36: Adding Airgoods connection

  • 4:36 → 5:20: Settings update

  • 5:21 → 5:45: Double check products

  • 5:46 → 6:39: Continue selling when out of stock

Step-by-step guide

🧭 Part 1: Pre-integration

  1. Before you start, make sure every product in Airgoods has the "SKU" column filled in. It needs to match exactly with the products in Shopify.

    1. You can bulk edit your products on Airgoods by going to the Products tab and clicking the “Bulk Edit” button in the top right of the page

    2. Optional but recommended: if you want your orders to automatically update to “Fulfilled” on Airgoods with tracking information when you fulfill on Shopify, make sure you set a shipping rate that is NOT “Added after shipped”
      ​

  2. Download the Market Sync app from the Shopify app store

    1. Click all the buttons that prompt you to "Authorize" and "Install"

    2. The app will say it costs $19.99 per month, but we will reimburse you for that (we will pay you $60 every 3 months starting the day after you set it up)

      1. The payments will come through your payment connection on Airgoods

  3. Click the pin icon next to the “Market Sync” app on the left side of the page so it’s always handy!

🪄 Part 2: Integration

Step 1: Add the Connection

Click the underlined text that prompts you to "Connect a marketplace", and select Airgoods from the drop down. Click the button to add the connection.

  1. Now, you’ll need to choose one of the two below:

    • If the products we’re linking to in Shopify are single units, follow these instructions:

      1. Name: "Airgoods"

      2. Prefix: leave empty

      3. API Key:

        1. Head to your Airgoods Integrations tab

        2. Click the “Add” button, and select Shopify

          1. First checkbox: check this box

          2. Second checkbox: check this if you would like your inventory in Shopify to reflect in Airgoods (only do this if your inventory in Shopify is accurate)

        3. Copy and paste the API Key into the input in Market Sync

      4. Total Units as Quantity checkbox: check this

      5. Customers Tax Exempt checkbox: check this

      6. Add whatever tags would be helpful (i.e. "Airgoods" or "Wholesale")

      7. Save and wait for the loading to complete (it may take a few minutes)

    • If products we’re linking to in Shopify are cases (i.e variants that are a 6-pack, or a 24-pack etc.), follow these instructions:

      1. Name: "Airgoods"

      2. Prefix: leave empty

      3. API Key:

        1. Head to your Airgoods Integrations tab

        2. Click the “Add” button, and select Shopify

          1. First checkbox: leave empty

          2. Second checkbox: check this if you would like your inventory in Shopify to reflect in Airgoods (only do this if your inventory in Shopify is accurate)

        3. Copy and paste the API Key into the input in Market Sync

      4. Total Units as Quantity checkbox: leave empty

      5. Customers Tax Exempt checkbox: check this

      6. Add whatever tags would be helpful (i.e. "Airgoods" or "Wholesale")

      7. Save and wait for the loading to complete (it may take a few minutes)

Step 2: Modify your Settings

Once the loading has completed, click the "Settings" tab within the Market Sync app (above “Connections”)

  1. Autopilot: click "Activate"

  2. Product Inventory Sync:

    1. Click “Activate” if you would like your inventory in Shopify to reflect in Airgoods (only do this if your inventory in Shopify is accurate)

Step 3: Check your Products

In the "Products" tab, see if there are any products in the "Unlinked" section (in the middle with the orange tag) – if there are, you can manually link them by clicking the "Link" button on the right side of the row.

If some or all of your products are unlinked, go back to the "Connections" tab, click the Airgoods Connection and click "Save" again to see if it the linking improves the second time.

Step 4: Continue selling when out of stock (recommended) If you have synced inventory you can skip this step.

If you are not syncing inventory, we recommend checking the “Continue selling when out of stock” checkbox. You’ll find it in each of your Shopify product pages (in your standard Shopify “Products” tab). If “Track Inventory” is checked, the “Continue selling when out of stock” checkbox will appear, and should be checked as well. If you have variants, you’ll need to click in to the variant’s page to find the check box.

You can also bulk edit your products if you don’t want to do it manually.

(optional) Step 5: Test Order

If you want, please feel free to reach out to us using the 24/7 support chat (in the bottom right of airgoods.com) or email us at [email protected] to request a test order to make sure everything is working correctly!

🎉 Step 3: Post-Integration

Done! We’re excited to help improve your wholesale order operations. As always, please keep us posted if there’s any way we can improve this for you.

Recommended: keep a close eye on the first few orders that you fulfill using the integration to make sure everything is working smoothly. Reach out to us at Airgoods if we can help!

Important things to note:

  • If you have synced your inventory, you should go to your Airgoods Products table and double check the quantities.

  • When you accept an order in Airgoods, it will trigger the integration and your order will import to Shopify within 1-2 minutes.

🤔 FAQs

  • What does fulfillment look like with the integration?

    With the integration set up, all you have to do is:

    1. Accept the order on Airgoods, and it’ll import to Shopify automatically

    2. Fulfill the order as you normally would through Shopify

      1. We recommend sellers to verify that the orders get marked as shipped correctly to ensure buyers are getting notified about shipped orders and you are getting paid on time.

    3. If your shipping rates are not ‘Added after shipped’ in your Shipping tab, your order will automatically be “Fulfilled” on Airgoods (if it’s added after shipped, you’ll have to go back into Airgoods to enter the final shipping costs and mark the order as fulfilled)

  • How does the payment reimbursement work?

    • The app will say it costs $19.99 per month, but Airgoods will reimburse you for that cost

    • You’ll receive a $60 payment every 3 months starting the day after you set it up

  • How do I add a new product on Airgoods?

    • The Airgoods Shopify integration is only an order connector, meaning when you create a new product in Shopify, it must be created manually in Airgoods. This can be done by going to your Products tab on Airgoods.

    • If you want the Airgoods team to create the product for you, just let us know through our live support chat!

  • What about packing slips?

    • Packing slips are not carried over from Shopify to Airgoods, but your packing slips are generated in Airgoods can can be downloaded on each order page

Did this answer your question?