Which product(s) I should send?
You should aim to make the best first impression possible, so if you have a clear best seller we definitely recommend including that. If your catalog is more diverse, sending two or three products that are very different from each other is a great way to help retailers understand your range. Some brands choose to send a proven “hero” SKU alongside a more unique or experimental one.
Can I send different products to different types of stores?
Yes! When submitting your opt in form, you can include instructions on how your products should be grouped for specific store types, regions, or other criteria.
What if my products are perishable?
At the moment we only support shelf-stable products. We hope to support perishable products in the future!
Should I send sample sizes or full size products?
While retailers do care a lot about taste, many of them have told us it’s important for them to see/touch/feel the full packaging to really visualize how the product would look on their shelves. If you have to decide between one or the other, we generally recommend sending fewer full-sized products instead of a greater number of sample-sized ones.
That said, it’s completely up to you! Especially for categories where full-sized products are expensive or impractical to ship, sample sizes are totally fine and understandable.
How much should I send?
It’s completely up to you! Most brands send enough for about 50 to 100 stores, but you can send as little as a single case or as much as a full pallet — whatever works best for your business.
If you have multiple SKUs, we recommend sending more than one product per store so buyers can try a broader range of your catalog. Most brands send 2 to 3 different products for each retailer.
How many of my products does each retailer get?
By default every retailer you’re matched with will receive one unit of each SKU you send. Let us know if you prefer something else and we can adjust!
What if my products are fragile/glass?
That’s fine, our warehouse team will carefully wrap and protect fragile items to ensure they arrive in good condition.
What if my product expires soon?
We recommend against sending products that expire within 30 days of when you ship them to us. Depending on timing, it can take up to 30 days from when you ship products to us for retailers to receive and try them, and we want to make sure you’re putting your best foot forward with the buyers you're matched with!