1. Overview
Push accepted Airgoods orders to ShipStation automatically.
Syncs carrier and tracking info back to Airgoods once you create the shipment, so buyers stay updated without extra steps.
2. How it works
When an Airgoods order comes in, it's initially set to 'Pending' status. After you Accept the order, it automatically is created in ShipStation.
The order is created in the "Manual Store" in ShipStation by default, under the "Awaiting Shipment" status. You can customize which store receives these orders during your ShipStation integration setup or by contacting the Airgoods team.
All order details including products, pricing, and customer shipping address will be available in ShipStation.
Once you fulfill the order in ShipStation, the carrier information and tracking number automatically sync back to Airgoods.
3. Setup
Go to Settings → Integrations → ShipStation in your Airgoods seller portal.
Follow the on-screen prompts (API key, secret, and store selection).
Need a hand? Book a quick install call from that page.
4. Troubleshooting
If orders aren't importing to ShipStation, the most common cause is unlinked products. Head to Product Sync in Integration settings to link SKUs, or email [email protected].
Want to chat? Book a time with our team here and we can help troubleshoot!